Welcome to the Hendrick Smithfield!

As part of the global efforts to tackle the spread of COVID-19 we diligently adhere to all Health and Safety guidance and policies as directed by the Government and the Department of Health. You will find PPE for your use – we have alcohol wipes, tissues, gloves and masks available to make you feel safe. The following points have been implemented for your safety:

• New Standard Operating Procedures that includes enhanced sanitization of public areas, rest rooms, lounges/lobby and guest bedrooms and corridors, with focus on constant sanitization of frequently touched points throughout all these zones. If you want more information on our cleaning procedures, let us know and we will provide you with this.
• Updated procedure to ensure social distancing and to keep contact between or guests and team members to a minimum.
• Hand hygiene needs to be priority for both Guests and Staff members throughout the hotel.
• Protective screens and social distancing measures are in place across all our hotel public areas, including reception areas, corridors, elevators, bars, restaurants and meeting space.
• In order to limit our team’s contact in your bedroom during your stay with us we will service your room only on departure, however should you wish to have your room serviced daily or if you would like anything delivered to your room we would be delighted to accommodate this.

We ask you to protect yourself and us by:

• Washing your hands frequently with soap and water.
• Ensuring that you use the hand sanitization stations as you enter and leave the building.
• Practicing good hygiene i.e when coughing and sneezing, cover your mouth and nose with flexed elbow or tissue – discard tissue immediately into a closed bin and clean your hands.
• Maintaining physical distancing and avoiding congregating in public areas of the hotel with other guests.
• If you become unwell at any point during your stay with us, and are displaying any of the Covid-19 symptoms, you should self-isolate immediately in your hotel room, contact the hotel reception desk (by phone) and the staff will assist in connecting you with a doctor. Do not leave your room until you receive instruction from your Doctor or Public Health to do so.

We hope that the above measures give you confidence that we are prioritising your health and safety while staying with us, and as always, if there is anything we can do to assist you, or to make your stay with us more comfortable, please do not hesitate to contact any member of our team.

Servicing Your Room

With everything going on and the new regulations in place, we will not be servicing rooms as normal (every day). If you are staying with us for longer than one night and want your room serviced, please request it with a team member or leave the ‘Yeah’ sign on your door for the housekeeping team.

Feedback

As you can imagine, since March the hospitality industry is suffering a lot. What really would help us at the moment is if our lovely guests gave us feedback. If you did enjoy your stay with us and you would recommend the hotel to a friend, please go onto a review site such as Tripadvisor or Facebook and leave us a positive review. As Tesco say, every little helps.

Click to leave a review on Tripadvisor
Click to leave a review on Facebook

Artwork

In case you haven’t noticed, we have a LOT of art. Over 250 pieces would you believe? Our collection was curated by James Earley and contains work from 75% Irish artists and 25% international artists. Each floor has a them:

• Floor. 1 – Grafuturism – Abstract graffiti
• Floor. 2 – Post-graffiti – Conceptual graffiti
• Floor. 3 – Street Art – Paste-ups, stencils
• Floor. 4 – Graffiti – mainly traditional graffiti
• Floor. 5 – Illegal graffiti – trains and street graffiti

If you want to know more, please feel free to visit our Instagram page

Check In & Check Out

For check in, we have kiosks that can do this for you or 24 hour reception. All payments are taken on arrival or before check in, so when you are leaving you can do an Irish goodbye and drop the keys at the drop off point (under the kiosk at reception).

Lost Property

Please leave any valuables in the safe in your room. If our team find anything in your room when you leave, we will keep it in our lost property department and we will hold onto it for three months, after which time we cannot accept responsibility.

Smoking Policy

We are strictly a no smoking hotel. Please go to level 0 to access outside.

Laundry

We work with LaundryHeap an online service that can be booked for the next day. Very handy & good value.

WIFI

Open WIFI – no password needed

TV’s

All TV’s in the Hendrick have Chromecast so use to your hearts content!

Gym

We have a preferential rate with Energie Fitness – it is less than 100m away from the hotel (go out, turn right and right again at the top of the road and you will see it). It is €6 for a day pass, just say you are staying in the Hendrick 😊

Car Park

We have a rate with Parkrite on Queen Street. This is €18 for 24 hours, just make sure to get the discount ticket when you are leaving from one of our team members!